FAQ

Frequently Asked Questions

How does Energy Level determine my energy score?

Energy Level relies on data which is (usually) determined by your Apple Watch. The data used are Resting Heart Rate and, to a lesser degree, Heart rate variability, or HRV. Combining these data samples and comparing against your normal values, Energy Level established a score out of 10 for your Energy Level.

How come my energy level score changes?

There are a lot of factors that go into your energy level. The most important factors are: sleep, stress, diet, sickness, exercise, recovery, and, of course, general health and well being. There are many contributing factors which only you will be able to isolate. Energy Level is there to provide data to back up your feeling of wellness and energy. How you feel is the most reliable indicator of energy level. The app is there to back up your feelings.

Do I need to wear my watch at night?

While you may choose to do so, you do not need to wear your watch at night to maintain accurate readings. Your Apple Watch will determine the necessary data all through the day, including in the morning. When that data is available, your Energy Level will be determined.

My watch is showing different data, what can I do?

Inside the app settings (top left corner) you'll see a "Watch Connection" Area. Make sure all those are checked and tap "check" next to health check. You may also tap "Reset Watch sync". If you continue having errors or discrepancies, please contact us via support.

Anything else?

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